DNA SuperHost

Have questions? Call now! +61-2-8417-2372(ID:126198)
HomeCustomer Support

Customer Support

Context Help

If you feel lost inside our web hosting Control Panel, the very first thing you should do is press the Help button, which is visible on each and every page. A context menu will show up. It offers detailed info about all the actions that you can carry out on that particular page. Each pop-up window opens on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a vast array of how-to videos demonstrating how to use our web hosting Control Panel. They're created for those of you who would like to see how things are being done instead of just reading articles. Thus, anyone can quickly become familiar with our hosting Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the answer you searching for, have a gaze at our comprehensive Frequently Asked Questions section, which covers questions asked by actual customers and offers practical solutions. We regulary update our Frequently Asked Questions database with new articles in order to cover all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't discover the solution you are looking for in the FAQ section either, you can get in touch with our fantastic team of tech support engineers available 24/7 and ready to assist you with any problem. Each trouble ticket you send will be answered within one hour (the average support ticket response time being about twenty mins), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932 US International: +1-727-546-HOST(4678) UK Phone: +44-20-3695-1294 AU Phone: +61-2-8417-2372 OUR ID: 126198 Sales Lines Working Hours: Monday to Friday: 10.00 AM - 06.00 PM GMT/UK 05.00 AM - 01.00 PM EST/USA 08.00 PM - 04.00 AM EST/AU email: support@propersupport.com Online Contact Form Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com